Privacy
What we do with what you send us
Grove Pointe Frame & Art is a family frame shop at 319 Marin Blvd, Jersey City. This website exists so you can show us what you’d like framed and hear back from us. We only use what you send to do that work. We never sell or rent your details.
Last updated November 10, 2026.
When you send us an inquiry
The Frame Studio and Ask a framer both end with a short form. What you put in it goes to us and nowhere else:
- Your name, and a phone number or email address so we can reply.
- Your message, the size and choices of your design, and your answers about where the piece will hang.
- The photos you attach, and the original file if you ask us to print it.
Each inquiry is kept on our own web server and emailed to the shop through an email delivery service (Resend). We keep inquiries for as long as we need them to help with your framing and for our business records. If you’d like yours deleted, call or email us and we will.
What stays on your device
- A photo of your wall, if you use “On your wall”, is shown only in your browser. It is never uploaded and is not part of your inquiry.
- Your Frame Studio progress is saved in the browser tab, so you can look around the site and come back to your design. It is gone when the tab closes.
- Price estimates come from the sizes and choices you make, not from your photo.
The chat assistant
The “Ask Grove Pointe” chat answers common questions about framing and our shop. Your messages are sent to Anthropic, the AI service that writes the replies, and are not stored by us. Please don’t type personal details into the chat; use Ask a framer or call us for anything about your own piece.
Reviews, maps and links
The reviews on our home page come from our Google Business listing; fetching them sends nothing about you to Google. Links to Google Maps, Facebook and other sites take you to those services, which have their own privacy policies.
Our web server
Like every website, ours keeps standard technical logs (the address your connection comes from, the pages requested, and errors) to keep the site working and secure. The site is served over an encrypted connection.
Payments
This website doesn’t take payments. Deposits and payments are handled at the shop or through an invoice we send you.
Questions
Ask us anything about this at the shop, by phone at (201) 332-7177, or by email: info@